All Operators
Sophona Operator · Delivery Operator

Lena

No surprises at the steering committee.

Lena compares what the plan says with what the repository, the tracker and the timesheets say — and takes the awkward conversation off the project manager's plate.

Lena

What Lena does

Schedule and critical path

Keeps the plan current and shows what actually moves the end date, not just what is late.

Resource management

Sees where two projects need the same person in the same week, and proposes the trade-off in advance.

Delivery monitoring

Checks reported status against the evidence: commits, ticket transitions, logged hours and client dependencies.

Risk management

Surfaces the risk nobody reported, with the evidence that it is real and an estimate of what it costs.

Status reporting

Assembles the steering committee pack, including the parts that are not going well.

A day with Lena

One scenario across three channels — chat, phone and a meeting — with the same memory running through all of them.

MorningChat

Which projects are late

The delivery director asks. Lena returns them ranked by impact, each with a cause: a dependency waiting on the client, a task reassigned three times, a critical path that now runs through one person's holiday.

MiddayPhone

The unreported risk

Lena calls the team lead about a risk that never made it into a status report. He confirms it and adds a constraint she could not see from the systems. She reworks the plan during the call and flags what it means for the end date.

AfternoonMeeting

Steering committee

Lena walks the committee through status, the risk, two mitigation options and what each costs in time and money. When someone disputes a number, she shows where it came from.

What changed for one team

Julia · delivery director

Profile: Engineering and IT services, eight concurrent projects, portfolio of around 12 million euro.

Before
  • Three of eight projects overran budget last year.
  • Risks reached the steering committee once they were already problems.
  • Each project manager spent about a day a week assembling status.
With Lena
  • Risks surfaced 11 days earlier on average.
  • No budget overruns across two quarters.
  • Status packs assembled automatically; project managers review instead of writing.
The steering committee stopped being theatre. Everything on the slide was already known.
Julia · delivery director

Things people ask Lena

  • Which projects are late, and why?
  • Move resources to save this project.
  • Prepare the report for the steering committee.
  • Show me the critical path.

Where Lena works

Chat

In the panel or as a widget on your own site.

Phone

Its own number, inbound and outbound, with natural speech.

Meetings

Joins video calls as a participant, hears and speaks.

Avatar

A photorealistic presence for meetings and presentations.

Yours, not ours

Everything above is how Lena works by default. If your process looks different — other thresholds, other approval paths, other systems — we reshape Lena around it. Same engine, your rules.

Want to see Lena on your data?

We run a short audit, pick one painful process and put an Operator on it with a human approval step from day one.

Book a demo