The chief of staff your board never had to hire.

Runs the calendar, writes the board brief, and tells you the uncomfortable thing before it becomes a crisis.

Around 10 hours a week back for the board.

Notices the customer is leaving before the customer does.

Works the queue, calls the account at risk, and stops exactly where you told her to stop.

First response in minutes, remedies inside your limits.

Explains the variance before the board asks about it.

Watches budget, margin and cash — and calls the budget owner instead of leaving a question mark in the report.

Cash-flow gaps flagged weeks ahead, not at close.

Keeps the forecast honest.

Chases the stale deals, cleans the CRM, and tells you what the quarter will really close at.

Forecast accuracy you can take to the board.

No surprises at the steering committee.

Holds schedule, budget and risk in one view, and surfaces the risk nobody wanted to report.

Risks on the table days before they become problems.

Stops and asks, instead of guessing.

Writes and runs the tests, triages the defects, and gives you a go or no-go backed by evidence.

Release decisions on evidence, not on a feeling.