All Operators
Sophona Operator · Executive Operator

Ava

The chief of staff your board never had to hire.

Ava sits between your calendar, your systems and your people. She prepares the meetings, chases what was agreed, and cross-checks what people say against what the data shows.

Ava

What Ava does

Calendar and meeting orchestration

Finds slots across conflicting calendars, proposes the time, writes the agenda and sends it out.

Board-ready briefings

Pulls status from CRM, project tools and email into one honest brief: what is good, what is not, and what needs a decision.

Commitment tracking

Keeps a register of every action item from every meeting, with an owner, a deadline and a visible age.

Proactive risk alerts

Compares what people report against what systems show, and escalates the gap by chat, phone or in the meeting itself.

Travel and logistics

Plans trips, shapes the day around them and keeps the itinerary in one place.

A day with Ava

One scenario across three channels — chat, phone and a meeting — with the same memory running through all of them.

09:00Chat

The contradiction

Ava reads the CRM and the tracker. Sales has promised a client a module demo on Friday; the ticket is still In Progress and there have been no commits for four days. She messages the delivery lead: will this land on Friday? He says it is under control. She records the answer — and flags the status as at risk, because the answer contradicts the data.

11:30Phone

The call nobody wanted to make

Ava calls the CEO. Sales promised a demo on Friday. The delivery lead says it is fine, but there have been no commits in main for six days and the team is waiting on API keys from the client. If nothing changes, Friday is a reputational miss and weekend fixes eat roughly 15% of the margin.

14:00Meeting

The evidence

Ava joins the board call as an avatar. The delivery lead repeats that everything is on track. Ava, politely: at 09:12 today you confirmed the project was under control, but there have been no commits in main for six days and the client has not delivered the API keys. Realistic completion is 48 working hours from the moment they arrive. Then she proposes the fix — move the demo to Tuesday, on the record, citing the missing keys.

What changed for one team

Anna · CEOAleph

Profile: Software house, 140 people, three delivery streams, board of four.

Before
  • The CEO spent roughly six hours a week chasing status updates.
  • Action items lived in four separate sets of meeting notes; about a third had no owner.
  • Delivery problems surfaced at the steering committee, usually a week too late.
With Ava
  • Around 10 hours a week returned to the board.
  • Every action item has an owner, a deadline and a visible age.
  • Delivery risk reached the CEO five days earlier on average.
The useful part is not that Ava writes the brief. It is that she asks the question nobody in the room wants to ask.
Anna · CEO · Aleph

Things people ask Ava

  • Find a slot for the board meeting next week and draft the agenda.
  • Prepare a briefing for the meeting with client X — is this account healthy or not?
  • Remind me what was agreed last time. Did they do it, and what is the progress?
  • Where does our delivery backlog collide with the signed pipeline?

Where Ava works

Chat

In the panel or as a widget on your own site.

Phone

Its own number, inbound and outbound, with natural speech.

Meetings

Joins video calls as a participant, hears and speaks.

Avatar

A photorealistic presence for meetings and presentations.

Yours, not ours

Everything above is how Ava works by default. If your process looks different — other thresholds, other approval paths, other systems — we reshape Ava around it. Same engine, your rules.

Want to see Ava on your data?

We run a short audit, pick one painful process and put an Operator on it with a human approval step from day one.

Book a demo